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Privacy Policy

Effective Date: 01/09/2024

1. Subscription

Welcome to Flexmerch LLC (“us”, “we”, or “our”), which operates https://www.flexmerch.com (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to https://www.flexmerch.com, and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used here have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitute your agreement with us (“Agreement”).

2. Definitions

SERVICE means the https://www.flexmerch.com website operated by Flexmerch LLC.

PERSONAL DATA refers to data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purposes of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service.

4. Types of Data Collected

Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data
We may also collect information that your browser sends whenever you visit our Service or when you access the Service through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.

Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service, and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as beacons, tags, and scripts may also be used to collect and track information and improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies: We use Session Cookies to operate our Service.
  • Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies: We use Security Cookies for security purposes.
  • Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data
While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of education, qualification, employment agreements, non-disclosure agreements, bonuses and compensation, marital status, family members, social security or taxpayer identification numbers, office location, and other data.

5. Use of Data

Flexmerch LLC uses the collected data for various purposes, such as:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To fulfill any other purpose for which you provide it
  • To carry out our obligations and enforce our rights under any contracts entered into between you and us
  • To provide you with account or subscription-related notices
  • To offer you news, special offers, and general information about similar services unless you have opted not to receive such information

6. Retention of Data

We will retain your Personal Data only for as long as necessary for the purposes outlined in this Privacy Policy. We will also retain and use your data as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

7. Transfer of Data

Your information, including Personal Data, may be transferred to computers located outside your jurisdiction where data protection laws may differ from your location. By using our Service, you agree to this transfer.

8. Disclosure of Data

We may disclose your personal information:

  • For law enforcement purposes when required by law
  • In connection with business transactions like mergers or acquisitions
  • To subsidiaries, affiliates, or with your consent in other cases

9. Security of Data

While we take steps to protect your data, no method of transmission or storage is 100% secure.

10. Your Data Protection Rights Under GDPR

If you are a resident of the EU or EEA, you have rights such as accessing, updating, or deleting your data. You may email us at support@flexmerch.com for any requests.

11. Your Data Protection Rights under CalOPPA

We comply with the California Online Privacy Protection Act (CalOPPA), and you can visit our site anonymously.

12. Service Providers

We may employ third-party companies to assist with the Service. They have access to your data only to perform tasks on our behalf.

13. Analytics

We may use third-party services like Google Analytics to monitor and analyze web traffic.

14. CI/CD Tools

We may use tools such as GitHub or GitLab to automate parts of our development process.

15. Behavioral Remarketing

We use remarketing services such as Google Ads and Facebook to serve you ads based on past visits to our Service.

16. Payments

For payments, we use third-party processors like Stripe. They process your payment details, and their privacy policies govern this information.

17. Links to Other Sites

Our Service may contain links to other sites. We are not responsible for their privacy practices.

18. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from them.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You are advised to review this page periodically for any changes.

20. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@flexmerch.com.

From our Instagram

High Quality

We are using only fest industry machines and Consumables. Our key equipment are Epson, Mimaki, Roland.
We like to make people happy.

Unique Experience

All our professionals have more than 5 years of printing experiences. They use their knowledge to make our clients life better

Good Support

Our managers are always ready to answer your questions. You can call us at the weekends and at night.